Shipping policy

Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you're not happy for any reason, we’re here to help.

Returns

  • You have 30 calendar days from the date you received your item to request a return.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • It must also be in the original packaging.

Non-returnable items include:

  • Gift cards

  • Downloadable software or digital products

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized items

To initiate a return:

  1. Email us at [your email] with your order number and reason for the return.

  2. We'll provide you with return instructions and a shipping label (if applicable).

Refunds

  • Once we receive your return, we’ll inspect it and notify you of the status.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at [your email].

Shipping Costs

  • Unless the return is due to our error (wrong or defective item), return shipping costs are the responsibility of the customer.